Account & Registration
Go to the Register page and fill in your full name, email address, Philippine mobile number, date of birth, and a password. You will then receive an OTP on your mobile to confirm your account. The whole process takes about two minutes. Registration is free.
You must be at least 21 years old to register and use Bingo Plush. This is a firm requirement. Age and identity verification is conducted as part of the account process, and accounts found to belong to under-age users will be closed permanently.
No. Each person is allowed only one active Bingo Plush account. Creating duplicate accounts violates the Terms & Conditions and may result in all associated accounts being permanently closed.
KYC is required before your first withdrawal. Accepted Philippine government-issued IDs include: National ID (PhilSys), UMID, passport, SSS or GSIS card, and LTO driver's licence. Make sure the name on your ID matches the name you registered with exactly.
To update your contact details, send a request to [email protected] from your registered email address. Our team will verify your identity and guide you through the update process. Do not wait until your SIM or email becomes inactive — update it before that happens.
Deposits & Withdrawals
Bingo Plush supports Philippine payment methods including local bank transfers and Philippine e-wallets. All transactions are in PHP (Philippine Peso). The available options are displayed in your account wallet after you log in. Credit cards and cryptocurrency are not accepted for deposits.
Most deposits are processed and reflected in your Bingo Plush wallet quickly after the transaction is confirmed on your payment method's end. If a deposit does not appear after a reasonable amount of time, contact [email protected] with your transaction reference number.
Go to the withdrawal section in your account wallet, select your preferred Philippine bank account or e-wallet, enter the amount in PHP, and submit your request. KYC must be completed before any withdrawal can be processed. Withdrawal times vary depending on the method chosen.
Yes. Bingo Plush is a Philippines-focused platform and all account balances, deposits, bets, and withdrawals are handled in PHP (Philippine Peso). There are no currency conversion fees or foreign exchange rates involved.
Processing times can occasionally be longer during peak periods or if your KYC documents are still under review. If your withdrawal has been pending longer than expected, contact our support team at [email protected] with your account details and transaction reference for an update.
Games & Betting
Bingo Plush offers a full game catalogue including eBingo rooms, live casino (baccarat, blackjack, roulette, and more with real dealers), slots and table games in the casino section, and sports betting covering PBA, NBA, volleyball, boxing, esports, and football among others. All games are accessible from one account.
No. All games on Bingo Plush — including bingo, slots, live casino, and sports betting — involve real financial risk. No game, strategy, or bet size guarantees a win. Bingo Plush is an entertainment platform. Always play within your budget. For more guidance, visit the Responsible Gaming page.
eBingo on Bingo Plush works like traditional bingo but played online. You purchase bingo cards in PHP, numbers are drawn and marked automatically on your card, and winners are determined by completing the required pattern first. Multiple bingo rooms with different game types and schedules are available. Visit the Bingo section to see what is currently running.
Bingo Plush covers a wide range of sports popular with Filipino bettors, including basketball (PBA and NBA), volleyball, boxing, esports, and football. International tournaments and leagues are also covered alongside local competitions. Check the Sports and Betting sections for the current event schedule.
Security & Login
OTP (one-time password) verification adds a second layer of protection to your account. Even if someone else obtains your password, they cannot complete the login without the OTP sent to your registered Philippine mobile number. This keeps your account and balance secure.
Contact our support team at [email protected] with your registered email address and full name. We will verify your identity and help you regain access to your account. Do not register a new account to work around this — each person is only allowed one Bingo Plush account.
Make sure the mobile number registered to your account is active and has a mobile signal. OTPs expire after a short window — if yours timed out, request a new one. If the issue persists, contact [email protected] for assistance. If your SIM has changed, update your registered number before your old SIM is deactivated.
No. Bingo Plush will never ask for your password or OTP through any channel — not via chat, email, or phone. If you receive any message asking for these details and claiming to be from Bingo Plush, treat it as a scam and report it to [email protected] immediately.
App & Mobile Access
Yes. Bingo Plush is optimised for mobile browsers. You can log in at bingoplush.vu from your phone's browser and access the full platform without needing to install anything. The experience is the same whether you use the app or the browser version.
Yes. As long as you have a stable internet connection, you can access Bingo Plush from any location in the Philippines — whether you are in Manila, Quezon City, Cebu, Davao, or elsewhere. The platform works on mobile data and Wi-Fi.
Responsible Gaming
Send an email to [email protected] requesting a self-exclusion or cooling-off period. Let us know the duration you want. Our team will process it as a priority and confirm once your account is restricted. During the exclusion period, you will not be able to log in, deposit, or play.
Your account includes a full transaction and session history so you can monitor your spending and playing time. You can also request self-exclusion or a cooling-off period through our support team. For guidance on maintaining healthy gaming habits, visit the Responsible Gaming page.
Take a break and review your gaming activity honestly. Visit the Responsible Gaming page for a self-assessment checklist and practical guidance. If you want to step away from the platform, contact [email protected] to request a self-exclusion. Speaking to someone you trust is also a positive step.
Still have a question?
If you could not find your answer above, our support team is ready to help. Send us an email and we will get back to you as soon as possible.